TfL will send your renewal letter 3 to 4 months before your PCO licence expires. This will be sent to you via email and to your home address. Make sure you start your renewal process straight away. If your PCO licence expires, you will need to do a brand new application.
Register with TfL
Visit the official TfL Taxi and Private Hire registration page here
You will need to enter your details along with a valid email address, which is what you will use to log back in. Also, keep in mind your account will need to be activated by verifying your email address.
Don’t forget to pick a password you will remember and the answer to your security questions!
Activate your account
After you “Submit” and “Finish” the registration form. You will need to go check your emails for an email from TfL with subject line “TfL Taxi and Private Hire (Do Not Reply)” – in this email you will need to click the link to activate your account.
Sign back in
Once your account has been activated, you’ll be taken back to the TfL login page where you must “Sign In”. Enter the email you registered, and your password and it will then prompt you to enter the “Security Question”.
Select Licence Type
This page can look a bit confusing, remember this is the same login used to apply for Private Hire, Black Taxi and your future vehicle licence. So do keep the login information saved. You need to scroll down to the Apply for Driver Licence section and click “Apply for Private Hire or Taxi Driver Licence”.
Choose to apply online
You will be shown 2 options, you can either “Apply for Driver Licence Online” or “Request Driver Licence Application Pack” – We recommend applying online to avoid delays. On pressing “Apply for Driver Licence Online” you will need to scroll down and choose what licence you are applying for, select “Private Hire” from the drop-down menu and then click “Submit”.
Complete application form
This is the actual application form, you will start by answering some of the Mandatory Questions, followed by the Application Questions. You will then need to fill out an Equal Opportunities form and after that you will need to make the payment for your application online using your debit or credit card. The current TfL application fee is £310.
